For Kenyan electricity consumers, purchasing KPLC tokens via MPESA (Mobile Money Service) has become a popular and convenient method to recharge their prepaid electricity meters.

This simple and efficient process ensures a continuous supply of electricity, providing peace of mind to households and businesses alike. Here’s a comprehensive step-by-step guide on how to buy KPLC tokens using MPESA.

To buy KPLC tokens via M-Pesa, follow the following steps.

• Access M-Pesa Menu through USSD or App
• Choose “Lipa na M-Pesa” Option
• Select the “Pay Bill” Option
• Enter KPLC’s Lipa na M-Pesa Pay Bill: 888880
• Input your KPLC account number.
• Enter the Amount to purchase units.
• Confirm and Enter M-Pesa PIN.
• Receive a confirmation SMS from M-Pesa.
• Receive KPLC Token Code via SMS.
• Load the Tokens to your KPLC meter.

How Buy KPLC Tokens Via MPESA PayBill Number

#1 Access M-Pesa Menu

Start by accessing the M-Pesa menu on your mobile phone. You can do this by dialing *234# or using the M-Pesa app if it is installed on your device. The M-Pesa menu offers various financial services, including paying bills and purchasing airtime.

#2 Select “Lipa na M-Pesa”

Once you are in the M-Pesa menu, choose the “Lipa na M-Pesa” option. This selection allows you to make payments to various merchants, including KPLC, using the M-Pesa platform.

#3 Choose “Pay Bill”

Within the “Lipa na M-Pesa” section, select the “Pay Bill” option. This will prompt the system to request the necessary details for the KPLC token purchase.

#4 Enter Paybill Number

Now, enter the KPLC Lipa na M-Pesa Pay Bill number 888880. This specific paybill number is designated for transactions related to KPLC tokens.

#5 Enter the Account Number

Input your unique KPLC account number as the account number for the transaction. Your account number is associated with your prepaid electricity meter, and ensuring the correct number is entered is crucial.

#6 Enter the Amount

Specify the number of electricity units you wish to purchase. The value should be in Kenyan Shillings (KES) and correspond to the desired number of units you want to buy. Double-check the amount to avoid any errors in the transaction.

#7 Confirm and Enter PIN

Review the transaction details on the screen, including the paybill number, account number, and amount. Once you verify the accuracy, enter your M-Pesa PIN to authorize the payment. Your PIN is a security measure to prevent unauthorized access to your M-Pesa account.

#8 Confirmation SMS

After completing the payment, M-Pesa will send you a confirmation SMS to notify you that the transaction was successful. This SMS confirms that the payment to KPLC has been processed.

#9 Receive Token Code

Shortly after the M-Pesa transaction, you will receive another SMS from KPLC. This SMS will contain the purchased token code, which represents the specific amount of electricity units you bought.

#10 Load the Token

To complete the process, navigate to your prepaid meter’s interface and carefully enter the token code you received in the SMS. It’s essential to input the code accurately to ensure the electricity units are correctly credited to your meter.

#11 Check Your Balance

Your prepaid meter will update once you enter the token code, and the new electricity units will be credited. Additionally, your meter will display the remaining balance of tokens available, allowing you to monitor your consumption easily.

KPLC Tokens FAQs

As an electricity consumer in Kenya, you may have questions about KPLC tokens, their purchase process, and their usage. To clarify and address common queries, we have compiled a list of frequently asked questions (FAQs) regarding KPLC tokens.

This section will cover various aspects, including what KPLC tokens are, how they work, how to purchase them, and important considerations.

Whether new to prepaid electricity or seeking clarification on specific details, these FAQs will help you navigate the world of KPLC tokens and make informed decisions about your energy needs.

1. What are KPLC tokens?

KPLC tokens are a form of prepaid electricity units that customers can purchase to recharge their prepaid electricity meters. These tokens represent a specific amount of electricity units and are used to maintain a continuous supply of power.

2. How do KPLC tokens work?

KPLC tokens are generated and issued to customers upon purchase. The token contains a unique code that customers enter into their prepaid electricity meters. This code is then verified, and the corresponding electricity units are credited to the meter, allowing the customer to consume power until the units are exhausted.

3. How can I buy KPLC tokens?

There are several ways to purchase KPLC tokens:

• Using the KPLC USSD code *977# on your mobile phone.
• Via the KPLC paybill number 888880 through the M-Pesa service.
• Through authorized banks that provide KPLC token vending services.

4. Can I buy KPLC tokens online?

Yes, KPLC provides an online platform where customers can purchase tokens. By visiting the official KPLC website or using the KPLC mobile app, customers can create an account, enter their meter details, choose the amount of tokens they want to buy, and make the payment online.

5. What information do I need to buy KPLC tokens?

To purchase KPLC tokens, you typically need the following information:

• KPLC account number or meter number.
• Meter number: The number assigned to your prepaid electricity meter.
• Amount of tokens: Specify the desired number of electricity units you wish to purchase.

6. How do I enter KPLC tokens into my meter?

To load KPLC tokens into your prepaid meter:

• On your meter, locate the token entry section or display.
• Enter the purchased token code accurately using the buttons or keypad on the meter.

7. What happens if I enter the wrong token code?

Your meter will display an error message if you enter an incorrect token code. In such cases, recheck the code you entered and ensure its accuracy. If the problem persists, contact KPLC customer service for assistance.

8. How long are KPLC tokens valid?

KPLC tokens usually have an expiration period. The validity period is typically mentioned in the confirmation SMS you receive after purchasing the tokens. Using the tokens within the specified timeframe is important to ensure they don’t expire and become unusable.

9. What should I do if I have issues with KPLC tokens or my prepaid meter?

If you encounter any problems or have questions regarding KPLC tokens or your prepaid meter, it’s best to contact the KPLC customer service helpline or visit your nearest KPLC office. They will be able to assist you with troubleshooting or provide the necessary support.

Remember to refer to the official KPLC website or contact their customer service for the most accurate and up-to-date information regarding KPLC tokens and related services.

Read Also: Mpesa Charges – Transfer and Withdrawal

Now You Know How to Buy KPLC Tokens Via MPESA

By following this step-by-step guide, you can effortlessly purchase KPLC tokens using M-Pesa, making the process of maintaining a steady supply of electricity quick, simple, and accessible for all Kenyan consumers. Remember to double-check the payment details and consult your meter’s user manual if you encounter any issues during the token-loading process. Happy purchasing!