How to Renew a Driving License in Kenya via eCitizen

Here’s a quick step-by-step guide on how to renew a driving license in Kenya online through the eCitizen Portal.

Renewing your driving license in Kenya can now be done online, thanks to the National Transport and Safety Authority (NTSA) online platform on the eCitizen Portal. This has made renewing a driving license more efficient, convenient, and faster.

How to Renew a Driving license in Kenya Online via eCitizen

If you want to renew your driving license online in Kenya, follow the following easy steps.

Create an eCitizen account.
Select NTSA services
Enter your details
Verify your details
Select the renewal duration
Pay for the renewal
Book an appointment
Visit the NTSA office

Step 1: Create an eCitizen account

The first step in renewing your driving license online is to create an eCitizen account. If you already have an account, log in using your credentials. If you do not have an account, click the “create an account” button on the eCitizen homepage and follow the prompts to create an account. It is essential to have a valid email address, and phone number, as these will be used to communicate with you during the renewal process.

Step 2: Select NTSA services

Once logged in, navigate to the National Transport and Safety Authority (NTSA) section on the eCitizen Portal. Select the “Driving License Renewal” option from the provided services list.

Step 3: Enter your personal details

After selecting the “Driving License Renewal” option, you must enter your personal details, including your driving license number and National ID number. Ensure that the information provided is accurate and up-to-date.

Step 4: Verify your details

After entering your details, verify that the information provided is correct. If there are any errors, correct them before proceeding to the next step.

Step 5: Select the renewal duration

You will be prompted to select the renewal duration for your driving license, which can be one year or three years. Choose the duration that best suits your needs.

Step 6: Pay for the renewal

After selecting the renewal duration, you will be directed to a payment portal to pay for the renewal using M-Pesa, a credit or debit card, or any other payment method provided. Once the payment is successful, you will receive a notification confirming the payment.

Step 7: Book an appointment

After payment, you must book an appointment for biometric data capture and collection of your renewed driving license. Choose a convenient date and time for the appointment.

Step 8: Visit the NTSA office

On the day of your appointment, visit the selected NTSA office with the necessary documents, including your national ID, old driving license, and a copy of the payment receipt. Your biometric data will be captured, and your renewed driving license will be processed and issued within a few days.

FAQs: NTSA Driving License Renewal Via eCitizen Kenya

Below are frequently asked questions (FAQs) about how to renew a driving license online in Kenya, eCitizen Portal, and NTSA.

What is the eCitizen Portal?

The eCitizen Portal is a Kenyan government online platform that allows citizens and businesses to access government services online.

Can I renew my driving license online in Kenya?

Yes, you can renew your driving license online in Kenya through the National Transport and Safety Authority (NTSA) platform on the eCitizen Portal.

What are the requirements for renewing a driving license online in Kenya?

To renew your driving license online in Kenya, you need a valid email address, phone number, national ID, old driving license, and a copy of the payment receipt.

How long does it take to renew a driving license online in Kenya?

Renewing your driving license online in Kenya takes a few minutes to complete the application and make the payment. After booking an appointment, you must visit the NTSA office for biometric data capture and the renewed driving license collection, which takes a few days to process.

Can I renew my driving license for a duration other than one year or three years?

No, the NTSA platform only allows for renewals for one year or three years.

What happens if I do not renew my driving license before it expires?

If you do not renew your driving license before it expires, you risk facing fines and penalties, and you may not be allowed to drive until you have renewed your license.

How much does it cost to renew a driving license online in Kenya?

The cost of renewing a driving license online in Kenya depends on the renewal duration, which is either one year or three years. The fees are updated regularly by the NTSA, and you can check the latest fee schedule on their website or eCitizen platform.

Can I change my personal details when renewing my driving license online in Kenya?

No, you cannot change your personal details when renewing your driving license online in Kenya. You must update your details with the NTSA separately before renewing your license online.

Can I renew my driving license online if I am outside Kenya?

Yes, you can renew your driving license online in Kenya if you are outside the country. However, you will need access to a reliable internet connection and may need to provide additional documentation, such as a passport copy or proof of residency.

How do I know when my driving license is due for renewal?

You can check the expiry date of your driving license on the license itself or the NTSA website. It is recommended to start the renewal process at least one month before the expiry date to avoid any inconvenience.

In Conclusion

Renewing your driving license online in Kenya is a simple and convenient process that can be completed from the comfort of your home or office. You should start the renewal process at least one month before the expiry date of your current driving license to avoid any inconvenience.

With the online renewal platform, you can save time and avoid long queues at NTSA offices. Renew your driving license online today and enjoy its convenience and efficiency.